Customer Service






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FAQ’s


Simply Book an appointment online or give us a call at 888-888-8888 to re-claim your needed space. Once you book an appointment our junk removal team will contact you to confirm your appointment. On the day of service, we send two uniformed team members to provide you with a FREE Estimate. If you give us the go ahead, we will remove your junk on the spot!

Our reasonable, competitive and affordable pricing is based on volume. Our fees are all inclusive and include dumping fees and labor fees, etc. Click here to see an estimate of the cost to remove your junk.


All trucks accept cash, VISA, Mastercard, American Express, Discover, Debit Cards, Checks, Invoicing and Gift Cards. (Invoicing is solely based on the decision of One Call Junk Haul. Invoicing is used for our larger commercial customers who use One Call Junk Haul on a weekly basis.)

We always try to give you our best estimate on the exact cost to remove your junk. When we arrive at the location we will provide you with an estimate based on the volume of your junk.

Depending on what time of the day you book an appointment, we will strive to offer you same day service. If you would prefer next day or any other specific day we will be glad to accommodate your needs.

No way! The One Call Junk Haul appointment scheduling system was designed with your valuable time in mind. Our 2-hour scheduling blocks ensure you have many options so you can pick the most convenient time for you. We are always on time, all the time and ready to handle any job; big or small!

We are able to get most job’s done within two hours. Of course, there are many factors s that go into figuring out how long it will take our Haulers. For instance, if the junk is in the attic or tucked away in a basement, it may take us longer than expected.

Absolutely! One Call Junk Haul is a green responsible organization . Feel good knowing that 50% of your junk is being donated to a good cause. We are constantly trying to improve this percentage too! While you take your space back, you are also giving someone else the opportunity to have something they need.

Far from it! We are a professional junk removal service with fully trained employees. We are fully licensed and insured.

In most cases, we can pass along a receipt from the charitable organization that we bring your goods to. However, we cannot guarantee a receipt for your goods in anyway, including actually obtaining a receipt from the organization or the amount of the receipt. We are a junk removal service that recycles as much as possible, but we don’t have the final say in what is a “charitable item.”

We prefer someone to be at the location when our truck arrives. One of our drivers will call you 30 minutes prior to arrival. If you can not be home during the scheduled time, please be sure to call us and make special arrangements to accommodate your needs.

Sure! Just give us a call and let us know what you need. Typically our last appointment of the day is for the time block of 4:00PM – 6:00PM, but we will be more than happy to work around your schedule.

We separate everything and try to recycle as much as possible. Below is a list of what we do with the most of the junk. – We bring the items to recycling locations and charitable organizations – We bring the items to scrap metal yards – We bring the items to computer/monitor facilities – We bring the items to miscellaneous junk facilities We are a green responsible company and strongly believe in giving back. We give to a variety of charitable organizations. Whatever is left gets properly disposed of at waste transfer stations.

We will move your stuff within your property if you choose. If this is a service you would like, we will charge you a labor rate to do so. Please call to discuss this in further detail with our customer service team.

Well that’s easy…..We are a professional junk removal service that arrives on time, all the time and only hires polite, professional and courteous haulers. You will not see us driving around in old beat up trucks that look they should be on the way to the junk yard. Our equipment is designed for junk removal and is always squeaky clean. Last, but not least, we offer very competitive rates and accept competitor’s coupons for alike services. Fine Print: Coupons may not be combined with any other offer. One per household will be applied towards final price. Service being offered on coupon, must be the exact same service your wanting One Call Junk Haul to perform. One Call Junk Haul reserves the right to deny any and all coupons without notice.

We will accept just about anything. Please click here to see a full list of what we do and do not take. As always, If you have a question please feel free to call or email us.

Our list of serviced towns is ever expanding so check back often. Click here for a current list of towns and communities we presently service. Please give us a call even if you don’t see your town listed. We sometimes have trucks do special trips for our customers.